> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.flowace.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

#    	 Enable & Customize Screenshot Intervals


## How to Enable Screenshots Permission at Flowace:

* **Click on your name in the top right corner to open** ${color}[#ef900b](Account Settings).
![Image 8Gg7Zh](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_8gg7zh.png)


* **Select** ${color}[#e1740e](Admin Settings).
* **In the left navigation menu, choose** ${color}[#fb9609](Permissions).
![Image 1Q2Qkn](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1q2qkn.png)

* **Locate and click on the** ${color}[#f9a410](Screenshot) option.
![Image 1Ni8Cex](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1ni8cex.png)


* **Toggle** ${color}[#eb8f0f](Screenshots) permission to On.
![Image 1Euaxpo](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1euaxpo.png)


* **Enter your desired** ${color}[#ee9211](interval) (for when screenshots should be taken).
![Image 1Pat7Ws](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1pat7ws.png)


* **Click** ${color}[#e28112](Save) to apply your changes.
![Image Uziflm](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_uziflm.png)

### **Screenshot Permissions Settings**

The **Screenshot Permissions** section in Flowace allows admins to configure how and when screenshots are captured for different team members. Below are explanations for the key controls:
#### **1. On/Off**
* **Purpose:** Enables or disables screenshot tracking for the selected user.
* **When ON:** Flowace automatically captures screenshots of the user’s screen based on the set interval.
* **When OFF:** Screenshot capturing is paused for that user.

#### **2. Interval**
* **Purpose:** Sets how frequently screenshots are taken while tracking is enabled.
* **Value:** The number (in minutes) determines the gap between consecutive screenshots.
    * For example:
        * `5` → A screenshot is captured every 5 minutes.
        * `10` → A screenshot is captured every 10 minutes.
**Tip:** Choose shorter intervals for higher visibility, or longer intervals to reduce data volume and increase privacy.

#### **3. Hide Icon**
* **Purpose:** Allows admins to decide whether users see the Flowace tracking icon on their screens.
* **When Enabled:** The Flowace icon is hidden from the user’s view while screenshots are being captured (“silent” mode).
* **When Disabled:** The Flowace icon remains visible, indicating that tracking is active.

Each time you make a change, don’t forget to click **SAVE** to apply the settings.

## **__Screenshot Activity Dashboard Overview:__**

Once screenshot tracking is enabled for a user in the **Permissions > Screenshot** settings, the captured screenshots and related activity metrics can be viewed under the **Screenshots** section of the Flowace dashboard.
This page provides an overview of how employees spend their tracked time, visualized through automatic screenshots and categorized productivity data.

### **1. User Information**
At the top, you’ll see the selected user’s profile with options to:
* **Select a date range** to view activity.
* **Filter by timezone**.

### **2. Time Summary Metrics**
Flowace summarizes the day’s activity into the following key time metrics:
| Metric | Description |
| ---- |
| **Actual Time** | Total duration the user was active and tracked for the selected day. |
| **Productive Time** | Time spent on approved or work-related applications/websites. |
| **Unproductive Time** | Time spent on non-work-related applications/websites. |
| **Neutral Time** | Time spent on apps that are neither marked productive nor unproductive (e.g., internal tools, research). |
| **Idle Time** | Periods of inactivity (no keyboard or mouse movement detected). |

### **3. Screenshot Timeline**
Screenshots are displayed hourly (e.g., **9:00–10:00 AM**) with:
* **Timestamped screenshots** showing what was on the user’s screen.
* **Activity percentages** below each screenshot:
    * 💻 **Keyboard/Mouse activity level** (e.g., 0%, 5%, 23%).
    * ⏱ **Engagement indicators** showing productivity during that minute.
**Example:**
At *9:42 AM*, the user’s screenshot shows a task board, with 0% activity — likely reading or viewing a task.
At *9:54 AM*, another screenshot shows a meeting screen, with 25% activity — indicating moderate engagement.

### **4. Screenshot Retention**
By default, screenshots are retained for **30 days**, after which they are automatically deleted to maintain privacy and storage efficiency.

### **5. Relation to Settings**
* The **On/Off** toggle from the admin panel controls whether screenshots appear here.
* The **Interval** setting defines how frequently each screenshot is captured (e.g., every 5 or 10 minutes).
* The **Hide Icon** setting determines if the user is aware that screenshots are being taken.

## 📝 Notes

* **Make sure you have the necessary admin privileges to access the Admin Settings area.**
* **The screenshot interval determines how frequently automatic snapshots are captured.**
* **After enabling, you may want to notify users so they’re aware of the change. (Optional)**

### Related articles: [[How to capture screenshots silently on the interactive mode?](https://help.flowace.ai/en/article/capture-screenshots-silently-in-interactive-mode-wwsyii/)] — click to learn more.