> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.flowace.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to add users by CSV import?


#### 1) Click on your name in the top right corner to access your account settings.

![Click on Jatin](https://images.tango.us/workflows/f2b71419-2a37-4614-b64d-2900b1969d52/steps/58c5d677-d70d-45e6-b996-aac0d2fa6d9b/15853609-5514-4e5e-b8a9-80767b1bb80e.png?mark-x=1362&mark-y=8&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTMlMkNGRjc0NDImdz0xMjYmaD00NCZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)

### 2) Click on Admin Settings.

![Click on Admin Settings](https://images.tango.us/workflows/f2b71419-2a37-4614-b64d-2900b1969d52/steps/0dbf8226-b504-4878-ab22-024c39dd188f/7151ebc7-3574-41e4-8497-fe3f31da704d.png?mark-x=1251&mark-y=145&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTMlMkNGRjc0NDImdz0yMjMmaD01MiZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)

### 3) Click on the ellipsis or 3-dots icon in the top right corner of the screen.

![Click on highlight](https://images.tango.us/workflows/f2b71419-2a37-4614-b64d-2900b1969d52/steps/8445fe54-594a-4530-ae3b-2c2ea1b0fc61/0df6fd33-a568-4df2-9d27-66c6aba8ab78.png?mark-x=1440&mark-y=68&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTMlMkNGRjc0NDImdz00OCZoPTQ4JmZpdD1jcm9wJmNvcm5lci1yYWRpdXM9MTA%3D)

### 4) Click on the Upload option.

![Click on Upload](https://images.tango.us/workflows/f2b71419-2a37-4614-b64d-2900b1969d52/steps/70a4fe45-f292-4e11-bdc6-71250c3fff65/616aba33-165e-4744-b196-e25f7ad683ec.png?mark-x=1344&mark-y=217&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTMlMkNGRjc0NDImdz0xMjgmaD01NiZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)

### 5) Export a sample file by clicking on the Download button.

![Click on Download](https://images.tango.us/workflows/f2b71419-2a37-4614-b64d-2900b1969d52/steps/de2ce0aa-39e0-4b8b-a425-4177968e8b11/ea5c07f2-e0e4-484a-8e90-cccd59a03f0a.png?mark-x=634&mark-y=432&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTMlMkNGRjc0NDImdz0xMDImaD00NCZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)

### 6) Enter your first name, last name, email, and role. Optional details can be added as needed.

![Fill the details in the sheet](https://images.tango.us/workflows/f2b71419-2a37-4614-b64d-2900b1969d52/steps/319b2226-c4b0-448f-bb23-5904dc232566/e0d1ffd1-bceb-4d07-aa36-2d46a82d1859.png)

### 7) Click on the Choose File button.

![Click on file](https://images.tango.us/workflows/f2b71419-2a37-4614-b64d-2900b1969d52/steps/f2afc865-730d-42d4-adfe-78405fd9aec0/581ecbc6-c7c9-42b4-a35b-297348edd645.png?mark-x=636&mark-y=537&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTMlMkNGRjc0NDImdz0yNjEmaD0yOSZmaXQ9Y3JvcCZjb3JuZXItcmFkaXVzPTEw)

###  8 ) Select your file and click on the Upload button

![Click on UPLOAD](https://images.tango.us/workflows/f2b71419-2a37-4614-b64d-2900b1969d52/steps/7592cffc-76ad-4745-9aea-162906635b88/4d86d4f9-cf61-4217-b836-52b39d915bdb.png?mark-x=934&mark-y=578&m64=aHR0cHM6Ly9pbWFnZXMudGFuZ28udXMvc3RhdGljL2JsYW5rLnBuZz9tYXNrPWNvcm5lcnMmYm9yZGVyPTMlMkNGRjc0NDImdz05MiZoPTQ0JmZpdD1jcm9wJmNvcm5lci1yYWRpdXM9MTA%3D)