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# How to assign shifts via excel upload?



**Step 1:** Click on your name in the top right corner to access your account settings.
**Step 2:** Click on Admin Settings.
![Image Qlnz1H](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_qlnz1h.png)



**Step 3:** From the left-side menu, click on the “Shifts” option.
![Image Xvy5Gu](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_xvy5gu.png)


**Step 4:** To create a new shift by clicking on create shifts, enter all the mandatory details and save the created shift.
**Note:** 
* The maximum characters for shift code is 5 characters. 
* A day split marks the start of a defined workday for a particular shift. It begins before the official shift-start time, based on your configured requirements.
**Example:** Shift configuration:
                                                **Shift scheduled:** 08:00 AM – 04:00 PM
                                                **Day split threshold:** 03:00 AM**** 

![image ckq2qt](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_ckq2qt.png)

**Step 5:** Click on Schedule.
![Image 1E31Hc9](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1e31hc9.png)

**Step 6:** Click on the dropdown arrow next to publish.
![Image 1A8Rdrr](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1a8rdrr.png)



**Step 7:** Click on bulk upload.
**Note**: Read all the instruction's on the pop up and click on next.
![Image 1Jd7Igw](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1jd7igw.png)

**Step 8:** Download the CSV sample template.
![Image 13Ilzd1](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_13ilzd1.png)


**Step 9:** Enter the email Id in the template and in the days column enter the shift code (which was mentioned while creating the shift mentioned in Step 4) correspondingly.
![Image 1Vurbnm](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1vurbnm.png)

**Step 10:** Upload the saved CSV file.

**Step 11:** Add the From and To date as required.
![Image Rtcwu5](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_rtcwu5.png)
**Step 12:** We do also have an option of recur forever i.e., this is will be a one time activity and it recurs till next FY year.

**Step 13**: To Overview the uploaded CSV file, Please navigate to Overview section but please note once uploaded the entries will be visible in the following day.


[How to use shifts overview](https://help.flowace.ai/en/article/how-to-use-shifts-overview-1f0ljw1/)
[How to schedule recurring shifts ? ](https://help.flowace.ai/en/article/how-to-schedule-recurring-shifts-f2e9bm/)
[Shift Data Integration Across Widgets](https://help.flowace.ai/en/article/shift-data-integration-across-widgets-1ec8ujs/)

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