> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.flowace.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Map silent users with computers?

### How to Link Inactive Computers to Users in ${color}[#fd6412](Flowace)

* Go to ${color}[#ed651d](Admin Settings).
![Image 1Hcp9J0](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1hcp9j0.png)

* Select ${color}[#df6616](Silent App Tracking).
![Image 1Jtm1N0](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1jtm1n0.png)

* Click on ${color}[#e66119](Inactive Computers) — this will display a list of devices with relevant details.
![Image Qzd4L2](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_qzd4l2.png)

* For each inactive computer, enter the name of the user or member in the corresponding row to link that device.
![Image 1Mbf0G3](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1mbf0g3.png)

*Still stuck? Contact **support@flowace.ai** *for *your idle time configuration.*


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