> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.flowace.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to reset a user password on Flowace?


1. Click on the **Admin Settings** icon located at the top right side, below your name.
![Image 3Vcq1G](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_3vcq1g.png)
3. Select **Members** from the menu on the left side.
![Image 1Bcrzvs](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1bcrzvs.png)
5. Enter the name of the user in the search field.
![Image 1Ndmlai](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1ndmlai.png)
7. Check the box next to the user’s name.
![Image 1Vd7Thq](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1vd7thq.png)
9. Click on the **Edit** button appear at the top, next to the search button.
    ![Image for How to reset a user password on Flowace?](https://flowace.ai/support/wp-content/uploads/2024/09/5th-4.png)
6. In the dropdown menu, select Reset
![Image Qpy762](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_qpy762.png)
8. Choose whether you want to reset to an auto generated password or a custom password.
![Image Omumtd](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_omumtd.png)
10. Set the new password and save the changes.