Review Timesheet – Overview & Interpretation

1. Summary

The timesheet overview gives a clear breakdown of how a user’s time was spent during a selected period: the computers/apps they used, how much time was logged on defined tasks, and periods of inactivity. By reviewing Task Time, Non-Task Time and Idle Time you gain visibility into productivity, task-allocation effectiveness and idle/work patterns. Use this to support transparency, accountability and continuous improvement in time-utilisation.

2. How to access the user’s timesheet

• Login to the Web Application.
• Navigate to Timeline.

• Select the user whose timesheet you want to review (by name/email ID).

• Select the date range for which you wish to view the data.

• Once user + date range are selected, the timesheet overview will load for that period.

3. Understanding the overview

In the overview screen you will see several categories of time usage by the user:

a) Non-Task Time

This shows how many hours the user worked (or was active) not on a specifically assigned task or project manually entered. On the right-side you will also see the list of applications or websites the user used and how much time was spent on each(L3).

This gives visibility into where time was spent outside of defined tasks.

b) Task Time

This applies when the user is working on an assigned tasks(L3) and makes a manual entry in the timeline to record that specific work. Task Time shows those logged entries.

Use this to track allocated project work versus other work.

c) Idle Time

Idle Time refers to the periods when the user’s system detects no mouse or keyboard activity (or no active computer engagement) for a defined threshold (for example, 5 minutes). If inactivity meets that threshold, it is marked as idle time.

It helps you identify gaps in active work periods.

Note

L1: Client 

L2: Project 

L3: Task 

The terminologies can be changed as per the company requirements.

4. Why each category matters

• Non-Task Time: Gives insight into time spent on general work or computer usage outside of assigned tasks. Helps identify whether users are spending time on relevant platforms or conversely spending lots of time on less relevant apps/websites.
• Task Time: Helps you track the time directly spent on task-specific work. Useful for task bifurcation.
• Idle Time: Highlights periods where user was logged in but inactive. Important for understanding productivity patterns and whether there may be untracked work or downtime.

5. What to check / what to act on

• Are there large blocks of Idle Time that might need review (e.g., was user waiting for tasks, system issues, or just inactive)?
• If discrepancies appear (e.g., many hours of general computer usage but very low Task Time), you may need to follow up with the user or manager.

6. Best practices & tips

• Ensure the idle threshold (e.g., 5 minutes) is configured appropriately for your working style (e.g., if many offline tasks or phone-calls are part of the role, you may want to adjust).
• Review idle patterns over multiple days—one isolated high idle period may be benign; repeated patterns may need attention.
• Initiate user to use manual entry (e.g., offline work, meetings, travel) so that the timesheet data reflects the full context.
• Encourage users to manually log Task Time when working on specific assignments.

Updated on: 24/10/2025