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# How to schedule recurring shifts ? 

**Step 1:** Click on your name in the top right corner to access your account settings.
**Step 2:** Click on Admin Settings.

![Image 1drhd0g](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1drhd0g.png)
**Step 3:** From the left-side menu, click on the “Shifts” option.

![Image 1t4yz8v](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1t4yz8v.png)
**Step 4:** Create a new shift by clicking on create new, enter all the mandatory details and save the created shift.
**Note:** 
* The maximum characters for shift code is 5 characters. 
* A day split marks the start of a defined workday for a particular shift. It begins before the official shift-start time, based on your configured requirements.
**Example:** Shift configuration:
                                                **Shift scheduled:** 08:00 AM – 04:00 PM
                                                **Day split threshold:** 03:00 AM**** 

![Image 1Ar8Qqo](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1ar8qqo.png)
**Step 5:** Click on Schedule. 
**Step 6:** Select the employee.

![Image 17Q4Rk1](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_17q4rk1.png)
**Step 7:** We can change the shifts for any day in the week.
**Step 8:** Click on publish.

![Image 5859Al](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_5859al.png)
**Step 9:** Add the From and To date as per the shifts.
**Step 10:** We also have an option of recur forever i.e., this is will be a one time activity and it recurs till next FY year.

###### To clear shift click on the check mark of the user and click publish dropdown and clear shifts

* Select a user or all the users by clicking on the check mark.
![Image 88mqfx](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_88mqfx.png)
* Select clear shifts.
![Image pdow2i](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_pdow2i.png)
* Select confirm and clear this would clear all the shifts assigned to the selected user.

**Difference Between Schedule and Overview**
* **Schedule**
Use this when you want to adjust shifts for a specific **day of the week** (e.g., every Monday).
* **Overview**
Use this when you need to modify shifts for a particular **calendar date** (e.g., January 15, 2025).


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