> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.flowace.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to use shifts overview

### Overview Tab:

In the **Overview** tab, you can edit shifts in two ways:
* **Individual Shift Editing**: Modify the shift for a specific user on a specific date.
* **Bulk Shift Editing**: Apply shift changes for multiple users on a given date simultaneously, saving time and effort
**Note:** After changing a shift, it becomes visible **two days later** (T+2 days).
**Example:** 
If you modify today’s shift on **01/01/2025**, the updated schedule will only be visible on **03/01/2025**.

**Step 1:** Click on your name in the top right corner to access your account settings.
**Step 2:** Click on Admin Settings.

![Image 1Drhd0G](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1drhd0g.png)
**Step 3:** From the left-side menu, click on the “Shifts” option.

![Image 1T4Yz8V](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1t4yz8v.png)** Click on the Overview.
![Image 17Ehzmf](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_17ehzmf.png)
Step 5: Select the a particular user or bulk users.
![Image iccc8x](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_iccc8x.png)
Step 6: Select the shift for the selected users.
![Image Iipkon](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_iipkon.png)
Step 7: Click on save.

###### To Bulk upload shifts of user:

Step 1: Click on bulk upload.
**Note**: Read all the instruction's on the pop up and click on next.
![Image 1Tds0Dg](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1tds0dg.png)
![Image My2Zdw](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_my2zdw.png)
Step 2: Download the CSV sample template.
* Fill all the mandatory columns with Email, Date and shift code.
* Save it
![Image 188Kty3](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_188kty3.png)
Step 3: Upload the saved CSV file and save it.

###### To clear shift click on the check mark of the user and click publish dropdown and clear shifts

* Select a user or all the users by clicking on the check mark.
![Image 88Mqfx](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_88mqfx.png)
* Select clear shifts.
![Image Pdow2I](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_pdow2i.png)
* Select confirm and clear this would clear all the shifts assigned to the selected user.



[How to schedule recurring shifts ? ](https://help.flowace.ai/en/article/how-to-schedule-recurring-shifts-f2e9bm/)
[How to assign shifts via excel upload?](https://help.flowace.ai/en/article/how-to-assign-shifts-via-excel-upload-4azo86/)
[Shift Data Integration Across Widgets](https://help.flowace.ai/en/article/shift-data-integration-across-widgets-1ec8ujs/).
[How to configure User Policy – Weekly Off, Holiday & Leave Configuration?](https://help.flowace.ai/en/article/how-to-configure-user-policy-weekly-off-holiday-leave-configuration-78amfz/)
[How to configure Leave Aprroval?](https://help.flowace.ai/en/article/how-to-configure-leave-aprroval-1o141gz/)
[How to apply Leave on Flowace?](https://help.flowace.ai/en/article/how-to-apply-leave-on-flowace-uymv2c/)

---
© Flowace Technologies Pvt Ltd | flowace.ai