> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.flowace.ai/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Install or Uninstall the Flowace Silent App **Introduction** The **Flowace Silent App** helps organisations track productivity, capture time logs, and sync data seamlessly with the Flowace dashboard. This guide provides step-by-step installation and uninstallation instructions for all operating systems — **Windows**, **macOS**, and **Ubuntu** — following both **standalone** and **mass-installation** methods. **Overview:** Download the Silent App from the Download page in a Flowace account. Follow operating system-specific steps for Windows, macOS, and Ubuntu. Uninstall using the system's native uninstallation process or a terminal command on Windows, macOS, and Ubuntu. | Mode | Installation Type | Windows | Mac | Ubuntu | | ---- | | Silent | Standalone | ✅ [Learn more ](#3-windows) | ✅ [Learn more](#3-mac) | ✅ [Learn more](#3-ubuntu) | | Silent | Mass | ✅ [Learn more ](#3-mass-installation-single-user) | ✅ [Learn more ](#3-mac) | ✅ [Learn more ](#3-ubuntu) | ## How to Install the App ### Windows * Log in to the flowace Account * Click on your name in the top-right corner of the screen * Click on Download * Choose Silent Mode from the available options ![Image 1ilei4y](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1ilei4y.png) ### **Option A** - For Standalone Installation * Open the command Prompt * Copy and paste the following lines of command into the command prompt and enter Note: Ensure the command runs under the standard user's profile and not with administrator privileges. | powershell -Command "Invoke-WebRequest -Uri 'https://s3.ap-southeast-1.amazonaws.com/updates.windows.squirrel.stealth.generic/download/release/installer.bat' -OutFile 'installer.bat'; if (Test-Path 'installer.bat') { & .\installer.bat companyname 17.1.8; Remove-Item 'installer.bat' }" Once the installation is done it will show 'installation complete' on the command prompt. ( Example: The term 'demo' refers to the company name in the image below, next to the message 'Installing version 17.1.1 with the origin: demo' ) ![Image 1G2Kyke](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1g2kyke.png) Make sure that the following registry entry is present for every user in HKCU i.e. HKEY\_CURRENT\_USER, You may use the following command to create key. | REG ADD HKEY\_CURRENT\_USER\SOFTWARE\Classes\flowace /v flowace\_origin /d "companyname.flowace.in" ### **Option B** - Standalone Installation ( Single System Multiple User ) * Download the .bat file. [**Flowace \_Machine\_Level\_Installation.bat**](https://s3.ap-southeast-1.amazonaws.com/updates.windows.squirrel.stealth.generic/download/release/Flowace_Machine_Level_Installation.bat) * Open command prompt with admin privilliage. * loacte the .bat file, mention the company name and version. | Ex. C:\Users\Admin\Desktop>"Flowace \_Machine\_Level\_Installation.bat" demo 17.1.8 ( 'demo' is the company name. ) ![Image 1F54Er6](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1f54er6.png) ### **Option C** – Mass Installation (Single User) Download the .msi setups as per your system specifications (64 Bit or 32 Bit) Flowace Installer (64 Bit) | https://s3-ap-southeast-1.amazonaws.com/updates.windows.squirrel.stealth.generic/download/release/v17.1.5/x64/Setup.msi Flowace Installer (32 Bit) | https://s3-ap-southeast-1.amazonaws.com/updates.windows.squirrel.stealth.generic/download/release/v17.1.5/x86/Setup.msi make sure that following registry entry is present for every user in HKCU i.e. HKEY\_CURRENT\_USER, You may use following command to create key | REG ADD HKEY\_CURRENT\_USER\SOFTWARE\Classes\flowace /v flowace\_origin /d "companyname.flowace.in" ### **Option D** - Mass Installation (Single System multiple users) * Download the .bat file. [**Flowace \_Machine\_Level\_Installation.bat**](https://s3.ap-southeast-1.amazonaws.com/updates.windows.squirrel.stealth.generic/download/release/Flowace_Machine_Level_Installation.bat) * Open command prompt with admin privilliage. * loacte the .bat file, mention the company name and version. | Ex. C:\Users\Admin\Desktop>"Flowace \_Machine\_Level\_Installation.bat" demo 17.1.8 ( 'demo' is the company name. ) ![Image 1F54Er6](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1f54er6.png) [\*\*Upload the File Via Intune\ Desktop Central](https://help.flowace.ai/en/article/how-to-deploy-flowace-msi-using-microsoft-intune-sktd4f/) \*\* * Navigate to Client apps in Microsoft Intune * Add the .bat file. * Mention the company name and version. * Push to the targeted devices. * Restart the system. **Configure App Information:** * On the Add app screen, fill out the required fields * Choose who will get the app * Once deployed, check the app installation status under Apps → Monitor → App install status ### How To Uninstall The App Open the command prompt and copy the lines of code provided below. | %LOCALAPPDATA%\Flowace\Update.exe --uninstall | REG DELETE HKEY\_CURRENT\_USER\SOFTWARE\Classes\flowace /f ## How to install the Silent App ### Mac * Log in to the flowace Account * Click on your name in the top-right corner of the screen * Click on Download * Choose Silent Mode from the available options ![Image 1Gxz3Ni](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1gxz3ni.png) * Click on Mac * Copy the link for installation * Open Terminal on your Mac System * Paste the copied link in the terminal and Enter * Enter the password to proceed the installation * Search for the app from the Launch Pad and run the application * go to the Apple menu and select System Preferences * Click on Privacy & Security * Find Accessibility and turn on permissions for the Plugin. * Navigate to Screen & System Audio Recording and turn on permissions for the plugin. ![Image Eaiwbc](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_eaiwbc.png) ![Image Wxlnmy](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_wxlnmy.png) ### How to Uninstall The App * Open Activity Monitor (you can find it by searching for it in Launchpad) * In Activity Monitor, search for the Plugin process * Select the process and click the Stop (X ) button in the top-left corner to force quit it * Go to your Applications folder * Find the Plugin app * Right-click on the Plugin app and select “Move to Bin” or drag it directly to the Trash ### ## How to install the Silent App ### Ubuntu * Log in to the flowace Account * Click on your name in the top-right corner of the screen * Click on Download * Choose Silent Mode from the available options ![Image 1Et8Bu3](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1et8bu3.png) * Click on Linux * Copy this link for installation * Open Terminal on your Linux System * Paste the copied link in the terminal and Enter * Enter the password to proceed the installation ![Image Zy7M2X](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_zy7m2x.png) ![Image Cb47G9](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_cb47g9.png) ### How To Uninstall The App * Open the Home directory * Click on the three-line menu icon (or three dots) in the top-right corner of the file manager window * Select the option “Show Hidden Files” to display all hidden folders (hidden files and folders start with a dot, e.g., .local) * Delete the Plugin * Locate and open the .local folder (this is now visible because you enabled hidden files) * Inside the .local folder, find the Flowace folder * Right-click the Flowace folder and select “Move to Trash” or “Delete” ## __How to Install the Flowace plus app on windows__ ### Step 1: Copy the Silent Installation Command * Log in to your Flowace Account * Click on your name in the top-right corner of the screen * Click on Download * Select: **Silent Mode >> Windows >> Flowace Plus** * Copy the complete installation command displayed on the screen. * Replace companyname.flowace.in with your actual Flowace company domain if required. **Important**: Copy the entire command. Partial copies may cause the installation to fail. ![Image yo9knr](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_yo9knr.png) ### Step 2: Open Command Prompt ### Method 1 * Press **Windows + R** * Type **cmd** * Click **OK** ### Method 2 * Open **Windows Search** * Search for **Command Prompt** ### Step 3: Paste the Command and Press Enter * Paste the copied installation command into the Command Prompt window * Press **Enter** on your keyboard * The installer will automatically download and launch ![Image 3y4ffb](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_3y4ffb.png) ### Step 4: Select Installation Scope When the installation wizard opens, choose the appropriate option: ###### For Shared or Multi-User Computers Select: Anyone who uses this computer (all users) Use this option when multiple users log in to the same machine. ###### For Individual Systems Select: Only for me (Admin) Use this option when the computer is used by a single user. After selecting the appropriate option, click Install. ![Image 1xkujm0](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_1xkujm0.png) ### Step 5: Complete the Installation * Wait for the installation process to finish * Once the **Completing Plugin Setup** screen appears, verify that **Run Plugin** is selected * Click **Finish** ![Image xzfo79](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_xzfo79.png) ### Installation Notes * Run Command Prompt as Administrator if you encounter permission-related errors. * Do not close the Command Prompt window during installation. * Allow any Windows Defender or antivirus prompts that appear. * Ensure an active internet connection throughout the installation process. * For shared systems, always select **Anyone who uses this computer (all users)** to enable tracking for all users on the machine. [How to Install or Uninstall the Flowace Interactive App](https://help.flowace.ai/en/article/how-to-install-or-uninstall-the-flowace-interactive-app-sc1ztx/) [How to add a silent app user in Flowace?](https://help.flowace.ai/en/article/how-to-add-a-silent-app-user-in-flowace-e1o84r/) [How To Deploy Flowace Silent App Using Microsoft Intune?](https://help.flowace.ai/en/article/how-to-deploy-flowace-silent-app-using-microsoft-intune-sktd4f/)