> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.flowace.ai/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Set Up Work Categories ${youtube}[How to Create a Work Category and Rate Apps Faster](JvTD8z7391g) --- Group apps and websites by type of work and rate them in one step. | Item | Details | | ---- | ---- | | Feature area | Productivity Insights | | Plan | Standard plans and above | | Who can set it up | Admins | | Where to find it | Admin Settings › Work Policies › Work Category | A work category groups similar apps and websites, such as Communication. Each category has a Name, a Colour and a Productivity Rating. When you choose a category for an app or website, it takes the category’s rating. --- ### When to use this setting * **Rate similar apps together.** Give Google Meet, Slack and Microsoft Teams the same category and rating. * **Keep reports consistent.** Categories give reports a common way to group time. * **Save effort.** Choose a category instead of setting each rating by hand. --- ### Example Work Category All values are examples. Set them to suit your company policy. | Field | Example value | | ---- | ---- | | Name | Communication | | Colour | Green | | Productivity Rating | Productive | | Apps & Websites | Google Meet, Slack, Microsoft Teams | --- ### How to create a Work Category **Steps:** 1. **Open Work Category.** Click your profile picture at the top right and select Admin Settings >> Work Policies >> Work Category. 2. **Add a category.** Check the list or Search by name to make sure it does not exist. Then click the orange + button at the top right. A panel opens. 3. **Fill in the details.** Enter the **Name**, choose a **Colour** and open **Productivity Rating** to select Productive, Unproductive or Neutral. All three are required. 4. **Save.** Click Save. The category appears in the list. ### How to apply a Work Category **Steps:** 1. **Open Productivity Setting.** Click your profile picture at the top right and select **Admin Settings >> Work Policies >> Productivity Setting.** 2. **Open the scope.** Click the **Apps and Websites** tab. On the left, click **Company Ratings** or a team under **Team Ratings**. For one member, open **Individual Ratings** and click the member’s name. 3. **Choose Apply changes to.** Above the table, open the **Apply changes to** dropdown and select **Future Records Only, as an example.** 4. **Find the app or website.** Type its name in Search by name, or scroll the list. 5. **Choose the category.** On that row, open the **Work Category dropdown**. Click Communication, or type its name in Search Work Category. The Productivity Rating updates to match. 6. **Repeat.** Repeat for other apps, or **tick several checkboxes** and use the bulk row at the top of the table. Then repeat for other teams or members. 7. **Review and publish.** The number on Publish shows pending changes. Click Reset to discard them, or click Publish to save. ![Work Categories](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/work-categories_4cg99r.png) --- ### How categories and ratings work together A category sets the rating on a row. If the row already has a rating, the category replaces it. You can still edit the rating afterwards. | Action | Result | | ---- | ---- | | Choose a category on a row | The row takes the category’s rating. | | Edit a row’s rating later | Only that row changes. | | Edit a category’s rating later | Apps and websites keep the rating they have. The change affects future selections. | --- ### Recommended settings | Decision | Recommendation | | ---- | ---- | | Category names | Use clear work types, such as Communication or Design | | Colours | Use a different colour for each category. | | Rating | Choose the rating most apps in that category should have. | --- ### Common situations | Situation | What it means | What to do | | ---- | ---- | ---- | | Rating changed after choosing a category | The row’s rating was edited by hand. | Edit it again or reselect the category. | | Category rating edited, apps unchanged | Existing apps keep their rating. | Reselect the category on those rows. | | Category is not listed | It has not been created yet. | Create it under Work Category | --- ### Good to know * Create categories before you apply them. * Categories are applied per scope, so repeat for Team and Individual where needed. * Use Bulk Assign to apply a category to many rows. --- ### FAQs * **Does editing a category change existing apps?** No. Existing apps and websites keep their rating. The change affects future selections. * **Does a category replace a rating I already set?** Yes. The category’s rating replaces the row’s rating. * **Can I still edit a rating after choosing a category?** Yes. * **Can I use categories under every scope?** Yes. Apply them under Company Ratings, a team or an individual. * **Do I need to publish?** Yes. Click Publish to save your changes. --- ### Related articles * [Rate Apps and Websites as Productive, Unproductive, or Neutral](https://help.flowace.ai/en/article/label-apps-sites-as-productive-or-not-1j4e96c/) * [Update productivity ratings and work categories for past activity](https://help.flowace.ai/en/article/update-productivity-ratings-and-work-categories-for-past-activity-1kq27d3/) **Need more help?** Reach out to and our team will be happy to assist. --- © Flowace Technologies Pvt Ltd | flowace.ai