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# Update productivity ratings and work categories for past activity

${youtube}[Update Productivity Ratings for Past Activity](5nq3akXwhbU)
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Correct a productivity rating or category and choose whether it also applies to past records.

| Item | Details |
| ---- | ---- |
| Feature area | Productivity Insights |
| Plan | Standard plans and above |
| Who can set it up | Admins |
| Where to find it | Admin Settings › Work Policies › Productivity Setting › Apps and Websites |

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### When to use this setting
* **A productivity rating was wrong.** Correct how past time is counted.
* **A work category was wrong.** Apply it to earlier activity.
* **Only recent data should change.** Choose a start date and keep older records as they are.
---

### Apply changes to: options

Use the **Apply changes to** menu to set how far your update reaches.

| Option | What it does | Use it when |
| ---- | ---- | ---- |
| Future Records Only | Applies immediately. Past records stay unchanged. | You only need the change from now on. |
| Historic + Future Records: All historical records + future | Updates all past records and future activity. Processing may take time. | Every past record should change. |
| Historic + Future Records: From a custom date + future | Updates records from the date you choose. Earlier records stay unchanged. | You are unsure, or only part of history should change. |

**Example**:
* An app used for client work is rated Unproductive.
* You change it to Productive, and choose Historic + Future Records,
* You select a custom date + future, and enter the date the rating became incorrect.
* Reports from that date onward count the time as productive. Earlier reports are unchanged.
---

### Update ratings or categories

**Steps:**
1. Go to **Admin Settings → Work Policies → Productivity Setting** and open the **Apps and Websites** tab.
2. Select **Company Ratings** or a team from the list on the left.
3. In **Apply changes to**, choose **Future Records Only** or **Historic + Future Records**.
4.  Update the Work Category or Productivity Rating in the table (see the two methods below).
5.  Review the number on the **Publish** button, which shows the rows with pending changes. Click **Reset** to discard changes you have not published.
6. Click **Publish**. If you chose Historic + Future Records, the **Publish to Historic + Future Records** window opens. Select one option:
   * All historical records + future
   * From a custom date + future: select a start date in the "From" field.
7. Click **Publish changes**.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_hk1gf8.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_srhdtp.png)
**Update a single row**
Use the dropdowns in the row to change the **Work Category** or **Productivity Rating** (Productive, Neutral or Unproductive). Use **Search by name** or the filter to find an app or website.

**Update many rows at once:**
1. Select the **checkbox** for each app or website you want to change.
2. Under **Bulk apply to selected rows**, use **Bulk Assign** to choose a Work Category, a Productivity Rating, or both.
3. **Publish** as described above.
---

### How processing works

Updating past records can take time, depending on data volume. **Future Records Only** publishes immediately. If you need a change in place right away, publish with Future Records Only first, then run a historic update.

||| NOTE: Ignore Idle applies only to new activity, even if you choose a historic option.
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### Recommended Settings

| Goal | Recommendation |
| ---- | ---- |
| Fix from now on | Future Records Only. |
| Fix recent weeks only | Historic + Future Records, then From a custom date + future. |
| Fix everything | Historic + Future Records, then All historical records + future. |
| Not sure | Historic + Future Records, then From a custom date + future. |
---

### Review published changes
Each publish is recorded in **Publish history**. Each entry shows:

* **Who** published the change and **when**.
* **What** was updated, for example "Updated Productivity Mapping for 50 apps".
* The **status**, such as Succeeded.
* The **scope**: All history, or Custom date with the start date.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_usojkl.png)
---

### Good to know
* Exported reports do not change.
* Always choose the scope before you edit.
* A custom date keeps earlier records as they were.
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### FAQs
* **Do exported reports change?**
No. Reports you already exported stay as they were.
* **How do I undo a change?**
Publish a new change that restores the old setting, using the same scope.
* **Does Ignore Idle update past data?**
No. It applies only to new activity.
* **Which option should I choose?**
If you are unsure, choose Historic + Future Records, then From a custom date + future.
* **Which plans include this?**
Standard plans and above.

---
### Related articles
* [How to configure productivity scope](https://help.flowace.ai/en/article/how-to-configure-productivity-scope-1dnvpra/#3-related-articles-how-to-label-websites-apps-as-productive-unproductive-or-neutral-click-to-learn-more)

**Need more help?** Reach out to <support@flowace.ai> and our team will be happy to assist.
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