> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.flowace.ai/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # User Permissions: Set Permissions for Individual Users ${youtube}[User Permissions](vat0yu7ox8U) --- Choose, person by person, how screenshots, the desktop app and the web app work for each member of your organization. | Item | Details | | ---- | ---- | | Feature area | Admin Settings | | Who can set it up | Organization owners and admins | | Where to find it | Admin Settings › Permissions | The **User Permissions** is where you set things for one person at a time. The page has a module for each area. This article covers Screenshot, Desktop App and Web. In each one, every row is a person and every column is a permission you can change for that person. --- ### When to use this page * **Tune one person’s setup.** Change screenshot tracking, idle rules or web access for a single member without touching anyone else. * **Control what people can do on the web app.** Set manual time, modifying and deleting activity logs, and viewing and deleting screenshots, following your reporting hierarchy. * **Adjust after onboarding.** New members start with your organization defaults. Use Permissions to change them for individual people later. --- ### The User Permissions page at a glance | Module | Use it For | | ---- | ---- | | Screenshot | Turning screenshot tracking on or off, setting the interval, and choosing the days and time range for each person. | | Desktop App | Privacy Mode, idle alerts and idle time, and project and task dropdowns in the desktop app. | | Web | What each person can do on the web app, such as activity logs and screenshots, within your reporting hierarchy. | **Set it once for everyone, or one person at a time** To set the starting settings for newly onboarded members, use Admin Settings › Default Settings. Use Permissions when you want to change the settings of an individual user. --- ### How to set permissions for a person 1. **Open Permissions**. Click your profile name at the top right and select Admin Settings. In the left menu, open Permissions, then choose Screenshot, Desktop App or Web. 2. **Set Screenshot options.** On the Screenshot page, find the person. Use On/Off and Interval for that row, then click SAVE. 3. **Set Desktop App options.** Open Desktop App. For the person’s row, set Privacy Mode, Idle Alert On/Off, Idle Time, Project Time and Fetch Task/Subtask, then click SAVE. 4. **Set Web permissions.** Open Web. For the person’s row, tick the permissions you want under Activity Logs, Screenshots and Hide Activity Logs. Scroll across to see every column. ![In the left menu, open Permissions and choose a module](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/user-permissions_1g9w177.png =250x328) --- ### The permissions, module by module **Screenshot** Each row is one person. Use the columns to control screenshot tracking for that person, then click SAVE in the Action column. | Column | What it does | | ---- | ---- | | On/Off | Turns screenshot tracking on or off for the person. | | Interval | Sets how often screenshots are captured. | | Action › SAVE | Saves the changes you made on that row. | | Three dots (⋮) | Opens a pop-up where you choose the days and the time range for that person. | ![Screenshots (Example): On/Off and interval for each person](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/screenshots_1gk2fca.png) For finer control, click the three dots at the end of a row. In the Screenshot pop-up, choose the days under Periods and set the Time Range, for example 12:00 AM - 11:59 PM. Then click SAVE. **Desktop App** Each row is one person. These options decide how the Flowace desktop app behaves for them. Click SAVE in the Action column when you finish a row. | Column | What it does | | ---- | ---- | | Privacy Mode | Lets the person switch between work mode and privacy mode. | | Idle Alert On/Off | Turns idle alerts on or off for the person. | | Idle Time | Sets the idle threshold for the person. | | Project Time | Together with Fetch Task/Subtask, controls the project and task dropdowns in the desktop app. | | Fetch Task/Subtask | Together with Project Time, controls the project and task dropdowns in the desktop app. | | Action › SAVE | Saves the changes you made on that row. | ![Desktop App (Example): Privacy Mode, Idle Options, Projects & Tasks](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/desktop-app_f3ew0g.png) **Web** Each row is one person. The columns are grouped, and you can scroll across to see more of them. Tick a box to give the person that permission on the web app. | Group | What it covers | | ---- | ---- | | Activity Logs | Manual Time (adding a manual entry), and Modify Remove and Deletion (changing or deleting activity logs). Modify and delete work for the person themselves and the people who report to them, as set in your reporting hierarchy. | | Screenshots | View and Delete: view or delete screenshots on the web portal. These work for the person themselves and the people who report to them, as set in your reporting hierarchy. | | Activity Logs › Hide Activity Logs | Hides the second-by-second raw activity logs. | ![Web (Example): View/Delete Screenshots and Hide Activity Logs](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/web_9eihgz.png) --- ### Good to know * Permissions applies to the person in that row. Other members are not affected. * Newly onboarded members start with your organization defaults. To change those, go to Admin Settings › Default Settings. * On the Web page, Modify Remove, Deletion, View and Delete work for the person themselves and the people who report to them, as set in your reporting hierarchy. * The Permissions menu also lists Mobile and Viewership. This article covers Screenshot, Desktop App and Web. * Screenshots and activity monitoring can require employee consent and a privacy notice, depending on where you operate. Check your local rules and company policies before you turn them on. * Names, emails, intervals and values shown in this article are examples. Set them to suit your company policy. --- ### FAQs * **Does changing a row affect other people?** No. Each row belongs to one person, and your changes apply to that person only. * **How do I set screenshots for only certain days or hours?** On the Screenshot page, click the three dots at the end of the person’s row. Choose the days under Periods and set the Time Range. * **Where do I set the starting settings for new members?** Go to Admin Settings › Default Settings. See the related article below. * **Who can view or delete screenshots on the web app?** View and Delete work for the person themselves and the people who report to them, as set in your reporting hierarchy. --- ### Related articles * [Default Settings](https://help.flowace.ai/en/article/overview-of-default-settings-19stwh0/) * [Turn Features On or Off](https://help.flowace.ai/en/article/turn-features-on-or-off-with-feature-permissions-yx51sa/) **Need more help?** Reach out to and our team will be happy to assist. --- © Flowace Technologies Pvt Ltd | flowace.ai