> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.flowace.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What to Do During Flowace Platform Downtime

Downtime can disrupt workflow, but understanding its nature and having a plan in place can mitigate its impact. This guide outlines steps to identify and address both planned and abrupt downtime scenarios.

### Checklist:

* **Planned Downtime:** Check Inboxes: Workspace admins should review their email inboxes to determine if the downtime was scheduled in advance.
* **Abrupt Downtime:** Stay Informed: In rare cases of abrupt downtime due to server-side issues, the Flowace Team promptly notifies affected users. Alternatively, users can contact the Flowace Team for further details.

### Pro Tips:

* **Remain Calm:** In both planned and abrupt downtime situations, it’s important for team members not to panic.
* **Data Storage:** Flowace intelligently stores data locally during downtime, ensuring seamless synchronization once services are restored.