> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# Work Time and Productivity Metrics

## Flowace Work Time & Productivity Metrics
*A simple guide to understanding how work time translates into output*
### 1. Logged Hours
**What it means**
This is the total time recorded in the system from when tracking starts to when it stops. It includes everything. Working time, breaks, idle time, and meetings.
**Example**
* Start time: 9:00 AM
* End time: 6:00 PM
Logged Hours = 9 hours

### 2. Active Hours
**What it means**
This is the time when the employee is actually using their system. It is measured through keyboard and mouse activity.
It shows how much time a person was truly engaged with work.
**Example**
* Logged Hours: 9 hours
* No activity for 2 hours
Active Hours = 7 hours

### 3. Idle Time
**What it means**
Idle time is calculated based on a configured inactivity threshold, which is set to **10 minutes by default**. If there is **no keyboard or mouse activity for 10 consecutive minutes**, the system automatically detects this and marks the user as idle. This helps accurately capture time when the user is away from work without manual input.
**Example**
* Lunch break: 45 minutes
* Short breaks: 35 minutes
* Away from desk: 40 minutes
Idle Time = 2 hours


### 4. Productivity Breakdown
**What it means**
This shows how active time is used in terms of productivity.
#### Productive Time
Time spent on work-related tools and websites.
**Example**
* CRM, coding tools, email
Productive Time = 5 hours
#### Unproductive Time
Time spent on non-work-related apps or websites.
**Example**
* Social media, video streaming, shopping
Unproductive Time = 2 hours
#### Neutral Time
Time spent on apps that depend on context.
**Example**
* Google Search, YouTube, general browsing
Neutral Time = 1 hour
This helps you clearly understand how effective the working time is.

### Productivity Percentage
**What it means**
Shows how much of the active time is actually productive.
**Example**
* Productive Time: 5 hours
* Active Hours: 7 hours
Productivity = 71%

### 5. Work Categories
**What it means**
Groups work into broader types of activities.
**Example**
Out of 7 active hours:
* Communication: 2 hours
* Development: 3 hours
* Meetings: 1 hour
* Design: 1 hour
This helps understand how the workday is structured.

### 

### 6. Time Distribution across Clients, Projects, and Tasks
**What it means**
This shows where time is being spent from a work and business perspective.
#### Time on Clients
* Client A: 4 hours
* Client B: 2 hours
#### Time on Projects
* Client A - Project A: 3 hours
* Client B - Project B: 2 hours
#### Time on Tasks
* Client A - Project A - Task 1: 1.5 hours
* Client A - Project A - Task 2: 1.5 hours
This helps in tracking effort, planning work, and understanding cost or billing.

### 
### A Simple Day View
* Logged Hours: 9 hours
* Active Hours: 7 hours
* Idle Time: 2 hours
**Productivity Breakdown**
* Productive: 4 hours
* Unproductive: 2 hours
* Neutral: 1 hour
**Time Distribution**
* Client A: 4 hours
* Project A: 3 hours
* Tasks split within projects
**Work Categories**
* Communication: 2 hours
* Development: 3 hours
* Meetings: 1 hour
* Design: 1 hour

### Why this matters
These metrics help you clearly see
* Total time vs actual working time
* How effectively time is being used
* Where time is going across clients, projects, and tasks
* How work is distributed across different activities
It gives a complete and practical view of productivity without guesswork.