How to whitelist Flowace services in Antivirus & Firewall?

Antivirus and firewall software can sometimes hinder the operation of essential services, resulting in tracking failures. Whitelisting specific services ensures uninterrupted functionality.

Checklist:

Windows:

After installing the desktop app, ensure the following path must be whitelisted:

Path: C:\Users\ACER\AppData\Local\Flowace
**

Ubuntu:

After installing the desktop app, ensure the following path must be whitelisted:

Path: C:\Users\ACER\AppData\Local\Programs\plugin-flowace

Web & Others:

Whitelist the following domains for smooth operation:

• flowace.in (General functionality)
• com (Screenshots & Reporting)

By whitelisting these services and domains, you can ensure uninterrupted operation and accurate tracking across desktop and web platforms.

Updated on: 22/05/2025