What to do when you experience a platform downtime?
Downtime can disrupt workflow, but understanding its nature and having a plan in place can mitigate its impact. This guide outlines steps to identify and address both planned and abrupt downtime scenarios.
Planned Downtime: Check Inboxes: Workspace admins should review their email inboxes to determine if the downtime was scheduled in advance.
Abrupt Downtime: Stay Informed: In rare cases of abrupt downtime due to server-side issues, the Flowace Team promptly notifies affected users. Alternatively, users can contact the Flowace Team for further details.
Remain Calm: In both planned and abrupt downtime situations, it’s important for team members not to panic.
Data Storage: Flowace intelligently stores data locally during downtime, ensuring seamless synchronization once services are restored.
Checklist:
Planned Downtime: Check Inboxes: Workspace admins should review their email inboxes to determine if the downtime was scheduled in advance.
Abrupt Downtime: Stay Informed: In rare cases of abrupt downtime due to server-side issues, the Flowace Team promptly notifies affected users. Alternatively, users can contact the Flowace Team for further details.
Pro Tips:
Remain Calm: In both planned and abrupt downtime situations, it’s important for team members not to panic.
Data Storage: Flowace intelligently stores data locally during downtime, ensuring seamless synchronization once services are restored.
Updated on: 22/05/2025
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