Articles on: Troubleshooting

Whitelist Flowace in Antivirus & Firewall

Antivirus and firewall software can sometimes hinder the operation of essential services, resulting in tracking failures. Whitelisting specific services ensures uninterrupted functionality.


Checklist:


Windows:


After installing the desktop app, ensure the following path must be whitelisted:


Path: C:\Users\ACER\AppData\Local\Flowace
**


Ubuntu:


After installing the desktop app, ensure the following path must be whitelisted:


Path: C:\Users\ACER\AppData\Local\Programs\plugin-flowace


Web & Others:


Whitelist the following domains for smooth operation:


  • flowace.in (General functionality)
  • com (Screenshots & Reporting)


By whitelisting these services and domains, you can ensure uninterrupted operation and accurate tracking across desktop and web platforms.

Updated on: 29/07/2026

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