How to Set Up Custom Alerts in Flowace?

Purpose

Customize alerts to keep track of productivity and identify problematic user behavior.

What Types of Alerts Are Available?

• Daily Alerts – Notifications sent every working day based on your configured time.
• Weekly Alerts – Notifications sent once a week on a specified day and time.

How Does an Alert Work?

Admins can:

• Specify which users or teams to monitor.
• Define who gets notified when the alert triggers.
• Choose which specific days (for weekly alerts) and time (for both types) the system uses, based on the company timezone.
• Monitor conditions across attendance (e.g., start time, end time, absent days) or productivity metrics.

How to Set Up an Alert

Step 1: Access the Alerts Section

• Log in to your Flowace account.
• Navigate to Admin Settings via the left‑panel.

• Select Alerts from the menu.

Step 2: Create a New Alert

• Click New Alert to begin configuring a custom alert.

Step 3: Configure Alert Setup

• Alert Schedule: Choose “Daily” or “Weekly”.
• • Daily: Sent every working day.
  • Weekly: Sent once a week; choose the specific day.

• Alert Type: Select between “Attendance” or “Productivity”.

• Alert Name: Enter a clear, unique name for the alert.

Step 4: Configure Alert Variables

• Variable: Pick what to monitor (e.g., Start Time, End Time, Absent).

• Condition: Choose comparison operator (Greater Than, Less Than, Equals).

• Compare With: Specify the value or percentage threshold to compare against.

Step 5: Customize Weekly Alerts (if using weekly schedule)

• Under “Apply Alert On”, select Custom and tick the days of the week you want alerts sent.

Step 6: Select Recipients

• Whom to Monitor: Choose users or teams under watch.

• Who Gets Notified: Select recipients (emails) who will receive the alert.

• Set the exact day/time the alert should trigger (especially useful with weekly alerts).

Step 7: Save and Activate

• Review your settings.
• Click Save to enable the alert.

📝 Notes & Best Practices

• Flowace may include default alerts (e.g., “Daily hours tracked”, “Unproductive time per day”). These often cannot be edited but can sometimes be cloned. Flowace
• Ensure the saved alert’s triggers align with your working‑day definitions and timezone settings.
• Periodically review alerts to ensure they remain relevant and do not result in notification fatigue.
• Clearly communicate the purpose of each alert to stakeholders so they understand why and when notifications will be sent.

Related Article:

You might also want to review “How to Label Websites & Apps as Productive, Unproductive or Neutral” for setting up your productivity framework before alerts go live.

Updated on: 20/10/2025