User Policy Configuration ( Leave, Holiday & Weekly Off)

• Configure Weekly Off & Leave Policy

  Learn how to configure user policies in Flowace, including weekly offs, holidays, and leave rules to align workforce tracking with your company's HR setup.Some readers

Best Practices

• Default Settings (For Org Owners & Admin)

  A complete guide to default settings in Flowace for org owners and admins - set tracking, productivity, and policy defaults that apply to your full team.Few readers

Feature Permissions

• Meeting Classification & Calendar Integration

  Learn how to connect and classify meetings in Flowace using Google, Microsoft, and Flowace calendar integrations for seamless productivity tracking.Featured

• How to Generate and Use API Keys in Flowace

  Learn how to generate, manage, and secure your Flowace API keys for external integrations and automation workflows.Featured

• Set Up SSO Authentication in Flowace

  Learn how to configure SSO authentication in Flowace using Google or Microsoft Azure AD for secure and seamless team logins.Featured

• How Keyboard & Mouse Activity Tracking Works

  How keyboard and mouse activity tracking works in Flowace: what is recorded, how it pairs with screenshots, and what it means for productivity reports.Some readers

• How to Create and Assign Projects & Tasks?

  Step-by-step guide to creating projects and assigning tasks to team members in Flowace so you can track time, productivity, and progress accurately.Some readers

• Label Apps & Sites as Productive or Not

  Learn how to label websites and apps in Flowace as productive, unproductive, or neutral - and tailor productivity rules to fit your team and roles.Some readers

• How to Set Up Custom Alerts in Flowace?

  Set up custom alerts in Flowace to get notified about idle time, productivity drops, missed timesheets, and other workforce events you care about.Few readers

• How to schedule recurring shifts ?

  Schedule recurring shifts in Flowace to automate weekly or rotational rosters - perfect for BPOs, healthcare, retail, and shift-based operations.Few readers

• Enable Internet Usage Monitoring

  Enable internet connectivity and usage tracking in Flowace to monitor employee web activity, categorize sites, and gain visibility into online productivity.Few readers

• Review User Timesheet & Raw Activity Logs

  Learn how to review a user's timesheet using raw activity logs in Flowace - verify hours, audit edits, and resolve discrepancies with confidence.Few readers

• How to assign shifts via excel upload?

  Assign shifts to multiple employees at once in Flowace using Excel upload. Follow this guide to format your file and roster your team in minutes.Few readers

• How to use shifts overview

  Learn how to use the Shifts Overview in Flowace to view, plan, and monitor employee shifts across teams, locations, and time zones in one dashboard.Few readers

• Custom Approval Work Flow

  Build a custom approval workflow in Flowace to route leave, expenses, and time edits through the exact reviewers you choose - with full audit visibility.Few readers

• Time and cost tracking per project

  Set up time and cost tracking per project in Flowace to monitor budgets, billable hours, and profitability across every client engagement.Few readers

Users & Teams

• How to Create Teams & Assign Users in Flowace

  Learn how to create teams in Flowace and assign users to them - structure your workforce, control access, and run team-level productivity reports.Some readers

• Delete or Suspend User Accounts

  Learn how to delete or suspend user accounts in Flowace to manage offboarding, restrict access, and keep your workforce data secure and organized.Some readers

• How to add New Users/employee id in Flowace?

  Learn how to add new users, assign employee IDs, and configure roles in Flowace so your team is set up correctly from the very first day.Few readers

• Activating Privacy Mode Across Users

  Learn how to activate Privacy Mode across users in Flowace to balance productivity tracking with employee privacy and stay compliant with regulations.Few readers

• Updating Your Personal Profile

  Learn how to update your personal profile in Flowace - change your name, photo, contact details, password, and notification preferences in minutes.Few readers

• Bulk Updating User Information

  Update information for multiple Flowace users at once - roles, teams, policies, and more - using the bulk update workflow inside Admin Settings.Few readers

Reports & Analytics

• How to View or Download Attendance Reports

  Learn how to view and download attendance reports in Flowace - track present, absent, late, and shift-based attendance across your full workforce.Few readers

• Shared Desk Tracking

  How Flowace shared desk tracking works for hot-desking and BPO teams who log into multiple machines, combining activity into one profile.Few readers

Workforce Management

• Overview of Default Settings

  A complete overview of Flowace's default settings - configure your organization's tracking, productivity, and policy defaults from a single control panel.Few readers

Time on Projects & Tasks

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Productivity across Apps and Websites

• How to configure Productivity Scope?

  Learn how to configure Productivity Scope in Flowace to define what counts as productive work for your team, roles, departments, or projects.Some readers

• How to configure Productivity Alerts

  Configure productivity alerts in Flowace to notify managers when activity drops, idle time rises, or unproductive app usage exceeds set thresholds.Few readers

Leave Management

• How to apply Leave on Flowace?

  Learn how to apply for leave in Flowace - submit requests, view balances, and track approval status all from a single, easy-to-use interface.Some readers

• Leave Balance & Leave Report

  Understand the Leave Balance and Leave Report in Flowace - track approved leaves, balances, and patterns across employees, teams, and the full year.Few readers

Notifications & Alerts

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Screenshots, Keyboard & Mouse Activity

• Enable & Customize Screenshot Intervals

  Learn how to enable screenshot capture in Flowace and customize the intervals to balance employee privacy with productivity visibility for your team.Popular

Onboarding

• How to Enable Privacy Mode?

  Learn how to enable Privacy Mode in Flowace from Admin Settings to protect sensitive employee data while still tracking the productivity that matters.Some readers

• How to Add, Edit & Remove Time in Flowace

  Learn how to manually add, edit, or remove time entries in Flowace for accurate timesheets, payroll reporting, and project hour reconciliation.Some readers

• Set or Update an Employee Time Zone

  Learn how to set or update the time zone for an employee or your entire organization in Flowace to keep attendance and reporting accurate across regions.Few readers

• How to reset a user password on Flowace?

  Quickly reset a user's password in Flowace from the Admin Settings. This guide walks admins through the reset workflow and security best practices.Few readers

• How to add users by CSV import?

  Add multiple users to Flowace at once using CSV import. Follow this guide to format your file, upload it, and onboard your team in minutes.Few readers

• Timesheet Locking

  Learn how Timesheet Locking works in Flowace to prevent edits after a defined period, ensuring accurate payroll, billing, and historical reporting.Few readers

• How to create a new user in Flowace?

  Learn how to create and configure a new user in Flowace - set their role, team, shift, and policies to get them productive from the first login.Few readers

• How can I assign or unassign teams in bulk?

  Save time by assigning or unassigning users to teams in bulk in Flowace. Follow this step-by-step guide to manage your workforce structure efficiently.Few readers

• How to upload users in bulk?

  Upload multiple users to Flowace in a single step using bulk import. Follow this guide to format your file and onboard your full team quickly and accurately.Few readers

Install Interactive Apps

• Install or Uninstall the Flowace Interactive App

  Step-by-step guide to install or uninstall the Flowace Interactive App on Windows or Mac - get your team tracking productivity in just a few minutes.Popular

Silent Tracking Configurations

• How to Map silent users with computers?

  Learn how to map silent app users to their assigned computers in Flowace so all tracked activity is correctly attributed to the right employee.Some readers

• How to add a silent app user in Flowace?

  Step-by-step instructions to add a silent app user in Flowace for background activity tracking, ideal for unobtrusive workforce monitoring.Few readers

Install Silent Apps

• Install or Uninstall the Flowace Silent App

  Learn how to install or uninstall the Flowace Silent App for unobtrusive background activity tracking - ideal for BPOs and enterprise rollouts.Some readers

• Deploy the Flowace Silent App via Intune

  Deploy the Flowace Silent App to your fleet using Microsoft Intune - step-by-step setup, prerequisites, and best practices for enterprise rollouts.Few readers

• How to Uninstall Flowace on Windows

  Step-by-step guide to safely uninstall the Flowace cross-platform application on Windows - clean removal, registry cleanup, and reinstallation tips.Few readers

Employee Monitoring

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Websites and Apps

• Exclude Idle Time for Specific Apps & Sites

  Learn how to exclude idle time for specific apps and websites in Flowace - perfect for video calls, training portals, or other approved low-input tools.Some readers

Alerts

• How to set up inactive timesheet alerts?

  Configure inactive timesheet alerts in Flowace to automatically notify managers and employees when timesheets are missed or left unfilled.Few readers

Projects & Tasks

• Track Task & Project Time via Dropdown

  Track time on tasks and projects in Flowace via the quick dropdown menu - switch tasks in seconds and keep your project hours accurate.Few readers

• How to reopen/unarchive closed tasks in bulk?

  Quickly reopen or unarchive multiple closed tasks in Flowace at once. Follow this step-by-step guide to restore tasks without redoing them individually.Few readers

• How to archive or close tasks in bulk?

  Quickly archive or close multiple tasks in Flowace at once. This guide walks you through the bulk task management workflow to keep your project list clean.Few readers

Reporting & Dashboards

• How to personalize your ‘Dashboard’?

  Learn how to personalize your Flowace dashboard by adding, removing, and rearranging widgets to track the metrics that matter most to your team.Some readers

• How to Use the Timeline Feature in Flowace

  Learn how to use the Timeline feature in Flowace to see real-time team activity, daily work patterns, and exactly when employees are productive.Few readers

• Generate Timesheet Summary Report in Flowace

  Generate a Timesheet Summary Report in Flowace to view total project hours, billable time, and team contributions - with a downloadable sample inside.Few readers

• How to View Data Visuals in Flowace

  Understand how to view and interpret the different data visuals in Flowace - charts, dashboards, and breakdowns that turn activity data into clear insights.Few readers

• How to Generate Reports in Flowace

  Explore the different types of reports available in Flowace - productivity, attendance, timesheets, utilization, and more - and learn how to generate each one.Few readers

• How to generate ‘Web & App Usage’ report?

  Generate the Web & App Usage Report in Flowace to see which websites and apps your team uses most - and how that maps to productive vs unproductive time.Few readers

• Shift Data Integration Across Widgets

  See how Shift Data Integration in Flowace aligns dashboard widgets to each employee's shift for accurate productivity insights across time zones.Few readers

• Apps & Website Productivity Report

  Use the Apps and Website Productivity Report in Flowace to see where your team's time goes online: productive, unproductive and neutral usage.Few readers

• How to generate 'Task & Subtask Report'?

  Generate the Task & Subtask Report in Flowace to see exactly where your team's hours go - by project, task, and subtask, all in one detailed view.Few readers

• Workforce Efficiency Report

  Use the Workforce Efficiency Report in Flowace to measure team output, identify performance gaps, and turn raw activity data into clear leadership insights.Few readers

• Flowace Reports Guide: What to Use & When

  Learn which Flowace report to use and when - attendance and hours, app and URL activity, or task-level billing - to get the right answers from your data.Few readers

• Task Time Report

  Understand the Task Time Report in Flowace - see total hours per task, who worked on what, and use the data to improve estimates and project planning.Few readers

• Customize the Workforce Efficiency Report

  Learn how to customize the Workforce Efficiency Report in Flowace: choose the metrics, columns, and date range for the view your team needs.Few readers

Work Schedules, Shifts and Leaves

• Add Holidays to Your Company Calendar

  Add public holidays and team-specific off days to your company calendar in Flowace so attendance, leave, and shift planning stay accurate year-round.Few readers

• Shifts & Day Splits: Impact on Reports

  How Shifts and Day Splits work in Flowace and how they affect reports and dashboards, with accurate productivity and attendance across overnight shifts.Few readers

Time on Mobile Calls

• Generate Mobile Call Time Reports in Flowace

  Generate detailed reports on time spent on mobile calls in Flowace - track call duration, agent activity, and productivity from a single reporting view.Few readers

• How to track time on mobile calls?

  Track time spent on mobile calls automatically with Flowace. This guide shows how to enable call tracking and generate reports for field and BPO teams.Few readers

Approval Workflow

• Set Up an Approval Workflow for Manual Entry

  Learn how to set up an approval workflow for manual time entries in Flowace so every edit goes through your designated reviewer before being recorded.Some readers

• How to configure Leave Aprroval?

  Learn how to configure leave approval workflows in Flowace so every leave request is routed to the right approver with full visibility and audit trails.Few readers

• Setting Up an Approval Workflow for Expense

  Set up an expense approval workflow in Flowace to route every reimbursement request to the right reviewer, with clear audit trails and policy enforcement.Few readers

• Overview Approval Request

  Understand how approval requests work in Flowace - for leave, expenses, manual time, and more - with a clear overview of the full review workflow.Few readers

Others

• How to make payments on Flowace?

  Learn how to make payments on Flowace - accepted methods, billing cycles, invoice access, and how to upgrade or change your subscription plan.Some readers

• Streamline Flowace With Modularization

  Learn how modularization in Flowace lets you hide irrelevant modules to personalize your workspace, boost performance, and focus on what matters most.Few readers

• How to Manage Widget (Add/Remove)

  Learn how to add, remove, and manage widgets on your Flowace dashboard so you can focus on the productivity metrics that matter most to your role.Few readers

• Flowace Pricing Plans: Basic, Standard & More

  Compare Flowace subscription plans - Basic, Standard, and Premium - plus the free trial, per-user pricing, and which plan fits your workforce best.Popular

• Feature Permissions

  Understand how feature permissions work in Flowace - grant or restrict access to reports, settings, and modules based on roles to keep data secure.Few readers

• Configuring 'Activity Types' for 'Away Time'

  Configure activity types for Away Time in Flowace - categorize breaks, meetings, and offline work so productivity reports stay accurate and fair.Few readers

• What Is Away Time and How It Works

  Understand what 'Away Time' means in Flowace, how the platform measures it, and how the data is used in productivity, attendance, and utilization reports.Few readers

• How to Add a Manual Timesheet Entry?

  How to add a manual timesheet entry in Flowace for time worked outside the tracker, from the Timesheet page. Step-by-step guide.Few readers

• How Away Hours Work in Flowace?

  Away Hours let users add a reason for time spent away from the desk, such as a lunch break, a training session, or a meeting. Admins define the list of Away Types available and mark each type as productive or unproductive, so reports reflect what actually happened during that time, not just a generic idle label. How it works? • Admin sets up Away Types, for example Lunch Break, Training, and Meetings. • Admin marks each Away Type as productive or unproductive. • Admin sets an inactivity threFew readers