Set Up Productivity Scope
Decide whether each member follows Company, Team or Individual productivity ratings.
Item | Details |
|---|---|
Feature area | Productivity Insights |
Plan | Standard plans and above |
Who can set it up | Admins |
Where to find it | Admin Settings › Work Policies › Productivity Setting › Productivity Scope |
When to use this setting
- Different teams use the same app differently. Instagram can be Productive for Marketing and Unproductive for Development, so each team needs its own scope.
- One person needs an exception. A member whose role differs from the rest of the team can follow Individual Ratings.
- You want one common standard. Keep members on Company Ratings so everyone is measured the same way.
Example Scope Setup
The table shows how members of one company could be mapped. All names and teams are examples. Map members to suit your company policy.
Member | Team | Mapping Preference | Why |
|---|---|---|---|
Carlos Ramirez | Development Team | Development Team | Development ratings apply to the whole team. |
Maria Santos | Marketing Team | Marketing Team | Marketing uses social apps for work. |
Priya Nair | Accounts Team | Company Ratings | Follows the common company standard. |
Oliver Bennett | Management | Individual Ratings | Needs personal ratings that differ from others. |
How to set it up
Steps:
- Open Productivity Setting. Click your profile picture at the top right and select Admin Settings >> Work Policies >> Productivity Setting.
- Open the Productivity Scope tab. The table shows Name, Team and Mapping Preference.
- Find the member. Type a name, email or ID in Search By Name/Email/Id. The Mapping Preference column shows the scope the member follows now.
- Select the scope. Click the Mapping Preference dropdown on that row, then click Company Ratings, Individual Ratings or a Team Rating. You can search for a team inside the list. The row shows your choice.
- Repeat or manage teams. Repeat for other members. To create or edit teams, click Configure Teams at the top right.
How scope works
Each member follows one scope only. The rating that counts is the one set under that scope, even if the same app is rated differently in another scope. Members who are not mapped follow Company Ratings.
Apps and websites appear only under scopes that have members mapped to them. If no member is mapped to Company Ratings, no apps or websites are listed there.
App | Marketing Team scope | Development Team scope | Member follows |
|---|---|---|---|
Productive | Unproductive | Maria (Marketing): Productive. | |
Slack | Productive | Productive | Same result in both scopes. |
Recommended approach
Stage | What to do | Why |
|---|---|---|
Company | Start with Company Ratings for everyone. | Gives a simple baseline. |
Teams | Map teams whose work differs. | Ratings match how each team works. |
Individuals | Use Individual Ratings only for real exceptions. | Keeps setup easy to manage |
Common situations
Situation | What it means | What to do |
|---|---|---|
A scope shows no apps or websites | No member is mapped to that scope. | Map at least one member to it. |
A member shows an unexpected rating | The member follows a different scope. | Check Mapping Preference for that member. |
A member is not mapped yet | The member follows Company Ratings, by default. | Choose another scope if needed. |
One person needs a different rating | Team ratings do not fit this person. | Choose Individual Ratings. |
Good to know
- A member follows exactly one scope at a time.
- Set the scope before you set ratings, work categories or Ignore Idle.
- Ratings are kept separately under each scope.
- Team and Individual scopes only matter when someone is mapped to them.
FAQs
- Which scope applies if I do nothing?
Members who are not mapped follow Company Ratings.
- Can a member follow two scopes?
No. Each member follows exactly one scope.
- Why is Team Ratings empty under Apps & Websites?
Apps and websites are listed only when members are mapped to that scope.
- Where do I set the productivity ratings?
In the Apps and Websites tab of Productivity Setting, after you choose the scope.
- Do other settings follow the scope too?
Yes. Work categories and Ignore Idle are set per scope in the same way.
Related articles
- Rate Apps and Websites as Productive, Unproductive, or Neutral
- Update productivity ratings and work categories for past activity
Need more help? Reach out to support@flowace.ai and our team will be happy to assist.
© Flowace Technologies Pvt Ltd | flowace.ai
Updated on: 05/11/2026
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