Overview of General Settings

General Settings – Organisation Configuration

Applies to: Admin users who manage global settings for your workspace.


Purpose

This article explains how to set up your organisation’s general settings under Admin › Settings › Default Settings › General Settings. These settings affect time zone, working hours, weekly offs, calendar type and module names for your organisation.


Before You Start

  • Only users with Administrator privileges can make these changes.
  • Important: “Changes will only apply to new users. Existing users will retain their current settings.”
  • Review your organisation’s time-zone, work hours and module naming conventions before doing this.


Step-by-Step Configuration:

1. Log in to the website and navigate to General Settings

  • Log in with an Admin account.
  • Go to Settings → Admin Settings → Default Settings → General Settings.

[](https://storage.crisp.chat/users/helpdesk/website/-/6/7/1/e/671eefeed0317800/image_uxnqvj.png)


2. Change Organisation Time Zone

  • Locate the Organisation Time Zone dropdown.

  • Choose the correct time zone for your organisation (e.g., UTC+06:00, Indian/Chagos).


3. Set Organisation Calendar Type

  • Find the Organisation Calendar dropdown.

  • Choose the appropriate calendar type:
    • Financial Year
    • Calendar Year
  • Select whichever aligns with your organisation’s reporting / fiscal period.


4. Configure Weekly Off Days

  • You will see two columns: Even Week and Odd Week.


  • For each week-type, select the days your organisation observes as off. For example:
    • Even Week: Friday (F)
    • Odd Week: Friday (F)
  • If different teams/users have custom weekly offs, click Configure for teams/users to set per-team or per-user exceptions.


5. Define Organisation Work Time

  • Under Organisation Work Time, set the start time and end time.

    • Example: From 10:00 am to 07:00 pm
  • This defines default working hours for your organisation (for timesheets, monitoring, etc.).


6. (Optional) Rename Modules

  • Toggle the Rename Modules switch if your organisation wants to change the display-names of modules.

  • Under the Section / Display Name list, you may update names such as:SectionDisplay NameL1GroupL2ClientL3MatteremployeeMembernarrationNarrationtaskTasksubtaskSubTasktimesheetActivity LogsmanagerActivity Log
  • After editing, check how these modules appear in the user interface to ensure clarity for users.


7. Save Changes

  • Once you’ve made all desired changes, click Save to apply.
  • If you decide not to proceed, click Cancel to discard.



What Happens After Changes

  • The new settings will apply only to new users created after the change.
  • Existing user accounts will continue using their previous settings until updated individually.
  • Module renames will reflect in the UI globally (for new and existing users) once saved.



Best Practices & Tips

  • Coordinate with your HR/Operations team to confirm official working hours, weekly offs and time zones before making changes.
  • If your organisation spans multiple regions, consider whether you need to create team-specific settings via “Configure for teams/users”.
  • When renaming modules, choose terms your users recognise to avoid confusion.
  • Review this configuration when your organisation’s fiscal year, work hours or weekly-off policy changes.



  • How to set up team-specific weekly offs.
  • Managing user time zones and regional settings.
  • Module rename: Best practices for display names.



Still need help? Contact your system administrator or submit a support ticket through your help portal.


  • Timesheet & Monitoring — Learn how to configure the Timesheet & Monitoring tab and what settings are available for managing user time and approvals.
  • Projects & Tasks — Refer to the Projects & Tasks tab article to understand how to set up default project and task defaults, module names and task workflows.

Updated on: 26/10/2025

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