Reporting a Bug in the Flowace Desktop App

To report a bug in the Flowace desktop app, send an email to support@flowace.ai with details including OS, app version, description, reproducibility, and local data files.

Steps to Report a Bug

Ensure fast and efficient resolution by including the following information when contacting support@flowace.ai:

Operating system type and version

Example: Windows 10, Windows 11

Detailed description of the issue

Include steps to reproduce the bug, along with relevant screenshots or screen recordings. Use built-in tools such as the Snipping Tool (Windows) or any third-party screen/video capture tool.

Reproducibility

Indicate whether the issue occurs consistently or was a one-time event.

Local data files

Send the local data files within eight hours of the issue, or as soon as possible. Refer the Article: 'Finding Flowace Local Data Files in Windows and ExportingApp Local Data'

While not all of this information may be required for every issue, providing it will help resolve problems more quickly.

Should there be any inconsistencies or concerns regarding this article, contact support@flowace.ai for prompt assistance.

Updated on: 23/09/2026

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