Set Up Work Categories
Group apps and websites by type of work and rate them in one step.
Item | Details |
|---|---|
Feature area | Productivity Insights |
Plan | Standard plans and above |
Who can set it up | Admins |
Where to find it | Admin Settings › Work Policies › Work Category |
A work category groups similar apps and websites, such as Communication. Each category has a Name, a Colour and a Productivity Rating. When you choose a category for an app or website, it takes the category’s rating.
When to use this setting
- Rate similar apps together. Give Google Meet, Slack and Microsoft Teams the same category and rating.
- Keep reports consistent. Categories give reports a common way to group time.
- Save effort. Choose a category instead of setting each rating by hand.
Example Work Category
All values are examples. Set them to suit your company policy.
Field | Example value |
|---|---|
Name | Communication |
Colour | Green |
Productivity Rating | Productive |
Apps & Websites | Google Meet, Slack, Microsoft Teams |
How to create a Work Category
Steps:
- Open Work Category. Click your profile picture at the top right and select Admin Settings >> Work Policies >> Work Category.
- Add a category. Check the list or Search by name to make sure it does not exist. Then click the orange + button at the top right. A panel opens.
- Fill in the details. Enter the Name, choose a Colour and open Productivity Rating to select Productive, Unproductive or Neutral. All three are required.
- Save. Click Save. The category appears in the list.
How to apply a Work Category
Steps:
- Open Productivity Setting. Click your profile picture at the top right and select Admin Settings >> Work Policies >> Productivity Setting.
- Open the scope. Click the Apps and Websites tab. On the left, click Company Ratings or a team under Team Ratings. For one member, open Individual Ratings and click the member’s name.
- Choose Apply changes to. Above the table, open the Apply changes to dropdown and select Future Records Only, as an example.
- Find the app or website. Type its name in Search by name, or scroll the list.
- Choose the category. On that row, open the Work Category dropdown. Click Communication, or type its name in Search Work Category. The Productivity Rating updates to match.
- Repeat. Repeat for other apps, or tick several checkboxes and use the bulk row at the top of the table. Then repeat for other teams or members.
- Review and publish. The number on Publish shows pending changes. Click Reset to discard them, or click Publish to save.
How categories and ratings work together
A category sets the rating on a row. If the row already has a rating, the category replaces it. You can still edit the rating afterwards.
Action | Result |
|---|---|
Choose a category on a row | The row takes the category’s rating. |
Edit a row’s rating later | Only that row changes. |
Edit a category’s rating later | Apps and websites keep the rating they have. The change affects future selections. |
Recommended settings
Decision | Recommendation |
|---|---|
Category names | Use clear work types, such as Communication or Design |
Colours | Use a different colour for each category. |
Rating | Choose the rating most apps in that category should have. |
Common situations
Situation | What it means | What to do |
|---|---|---|
Rating changed after choosing a category | The row’s rating was edited by hand. | Edit it again or reselect the category. |
Category rating edited, apps unchanged | Existing apps keep their rating. | Reselect the category on those rows. |
Category is not listed | It has not been created yet. | Create it under Work Category |
Good to know
- Create categories before you apply them.
- Categories are applied per scope, so repeat for Team and Individual where needed.
- Use Bulk Assign to apply a category to many rows.
FAQs
- Does editing a category change existing apps?
No. Existing apps and websites keep their rating. The change affects future selections.
- Does a category replace a rating I already set?
Yes. The category’s rating replaces the row’s rating.
- Can I still edit a rating after choosing a category?
Yes.
- Can I use categories under every scope?
Yes. Apply them under Company Ratings, a team or an individual.
- Do I need to publish?
Yes. Click Publish to save your changes.
Related articles
- Rate Apps and Websites as Productive, Unproductive, or Neutral
- Update productivity ratings and work categories for past activity
Need more help? Reach out to support@flowace.ai and our team will be happy to assist.
© Flowace Technologies Pvt Ltd | flowace.ai
Updated on: 27/10/2026
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