• How to whitelist Flowace services in Antivirus & Firewall?

  Antivirus and firewall software can sometimes hinder the operation of essential services, resulting in tracking failures. Whitelisting specific services ensures uninterrupted functionality. Checklist: Windows: After installing the desktop app, ensure the following path must be whitelisted: Path: C:UsersACERAppDataLocalFlowace Ubuntu: After installing the desktop app, ensure the following path must be whitelisted: Path: *C:UsersACERAppDataLocalProgramsplugSome readers

• What to do when you see – Login failed, please enter valid credentials?

  Encountering Flowace login failures in the Windows Classic App can be due to incorrect input or app-specific issues. Here’s how to troubleshoot: Steps: Verify Entered Information: Confirm company URL, email, and password. Ensure compatibility with the app and operating system (Compatible with Windows 7 or later). Incorrect Credentials: CheckSome readers

• What to do when you see – Unable to connect to internet services on the windows app?

  STEPS & SCREENSHOTS Check the application version, it may run the older version. Update with the latest version. System Downtime. Reinstall the application by uninstalling the running application. Please follow the Uninstallation GuideFew readers

• What to do when you experience a platform downtime?

  Downtime can disrupt workflow, but understanding its nature and having a plan in place can mitigate its impact. This guide outlines steps to identify and address both planned and abrupt downtime scenarios. Checklist: Planned Downtime: Check Inboxes: Workspace admins should review their email inboxes to determine if the downtime was scheduled in advance. Abrupt Downtime: Stay Informed: In rare cases of abrupt downtime due to server-side issues, the Flowace Team promptly notifiesFew readers