Rate Apps and Websites as Productive, Unproductive or Neutral
Mark each app or website as Productive, Unproductive or Neutral for a scope.
Item | Details |
|---|---|
Feature area | Productivity Insights |
Plan | Standard plans and above |
Who can set it up | Admins |
Where to find it | Admin Settings › Work Policies › Productivity Setting › Apps and Websites |
A productivity rating tells Flowace how to count time spent in an app or website. Choose Productive, Unproductive or Neutral. Ratings are set per scope, so the same app can carry different ratings for Company Ratings, a Team or Individual Ratings.
When to use this setting
- Set a common standard. Rate apps once under Company Ratings when usage does not vary much.
- Fit each team’s work. Rate the same app differently for different teams.
- Handle a personal tool. Give one member a rating that suits their role.
Example ratings
All apps, teams and ratings are examples. Set them to suit your company policy.
App or website | Scope | Rating | Reason |
|---|---|---|---|
Marketing Team | Productive | Used for campaigns and posts. | |
Development Team | Unproductive | Not part of development work. | |
Sales Team | Productive | Used for hiring. | |
HR Team | Productive | Used for hiring. | |
Tech news site | Individual: Oliver Bennett | Productive | Part of a CTO’s role. |
How to set a rating
Steps:
- Map members first. Set the scope in Productivity Scope. Apps and websites appear only under scopes that have members mapped.
- Open Productivity Setting. Click your profile picture at the top right and select Admin Settings >> Work Policies >> Productivity Setting.
- Open the scope. Click the Apps and Websites tab. On the left, click Company Ratings or a team under Team Ratings. For one member, open Individual Ratings and click the member’s name.
- Choose Apply changes to. Above the table, open the Apply changes to dropdown and select Future Records Only or History + Future.
- Find the app or website. Type its name in Search by name, or scroll the list.
- Set the rating. On that row, open the Productivity Rating dropdown and click Productive, Unproductive or Neutral. Repeat for other rows, or tick several checkboxes and use the bulk row at the top of the table.
- Review and publish. The number on Publish shows pending changes. Click Reset to discard them, or click Publish to save.
How ratings work across scope
Each member follows one scope, and that scope’s ratings count. A rating under Marketing does not change the rating under Development.
Scope | Used for | Best when |
|---|---|---|
Company Ratings | Members who follow the company standard or are not mapped yet. | Usage does not vary much. |
Team | Members mapped to that team. | Teams use apps differently. |
Individual Ratings | The one member mapped to it. | One person needs an exception. |
Recommended settings
Decision | Recommendation |
|---|---|
Where to begin | Rate common apps under Company Ratings. |
When to use Team | When two teams would rate the same app differently. |
When to use Individual | Only for real exceptions. |
Neutral | Use for apps that are neither helpful nor harmful to work. |
Common situations
Situation | What it means | What to do |
|---|---|---|
An app is missing under a scope | No member is mapped to that scope. | Map a member to it. |
Two members see different ratings | They follow different scopes. | Compare their Mapping Preference. |
A rating needs correcting for past reports | The member follows Company Ratings, by default. | Choose another scope if needed. |
One person needs a different rating | This change covers future records only by default. | See the article on updating past activity. |
Good to know
- Changes apply after you click Publish.
- Use Reset to discard changes you have not published.
- You can also set a Work Category, which fills in its rating for you.
FAQs
- Which rating counts for a member?
The rating under the scope the member follows.
- Why are apps and websites missing?
Apps and websites appear only under scopes with members mapped to them.
- Do changes apply straight away?
They apply after Publish.
- Can I rate many apps at once?
Yes. Select several rows and use Bulk Assign.
- Can I use different ratings for different teams?
Yes. Rate the app under each team’s scope.
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Need more help? Reach out to support@flowace.ai and our team will be happy to assist.
© Flowace Technologies Pvt Ltd | flowace.ai
Updated on: 27/10/2026
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